Kafka support

Support for all flavours of Apache Kafka

Enterprise and dedicated support for Apache Kafka and Kafka Connect infrastructure.

WHAT WE DO

Kafka expert support

Work with a team of Kafka experts

With our support, you get access to a dedicated team of Kafka experts for a tiny fraction of the cost of hiring a single Kafka engineer full time.

  • Upgrading
  • Patching

Full Stack Support

From linux volumes to broker configuration, Java to NodeJS and other programming languages we support your entire data streaming application stack.

  • Scalability
  • Architecture

Guaranteed Response Times

Operation support customers receive a Service Level Agreement where we commit to responding to your request within 2 business days.

  • Monitoring
  • Security

Slack Channel

Communicate directly with OSO engineers in Slack. Message us any time with questions relating to your Kafka infrastructure.

  • Questions
  • Troubleshooting
EMERGENCY SUPPORT

Having issues with your self-managed Apache Kafka in production?

Our Kafka consultants can recover your data from the non-responsive clusters, accidental configuration changes and more. Get in touch and we’ll work with you in resolving your Kafka issues and get your environment operational as fast as possible.

HOW CAN WE HELP YOU

Open source to enterprise Kafka support for all use cases

Trusted Expert / Enterprise Support

Our enterprise support service is delivered by a team of Kafka experts who will resolve any operational issues you have with Kafka. In addition we can provide application code support for all flavours of Apache Kafka.

Fully Managed Kafka

We will install, configure and maintain your Kafka cluster on your infrastructure and scale on demand. You maintain full ownership of your Kafka implementation and data.

Dedicated Kafka Specialists

OSO engineers are solely focused on deploying, operating and maintaining Apache Kafka platforms. We have built a team of passionate experts who are on hand to support your organisation.

Disaster Planning

Experiencing a critical Kafka cluster failure can be overwhelming. Our Kafka consultants can plan, test and execute failover approaches to fit your availability requirements.

Contact us for end-to-end support today

Talk with an expert today to see how SLA-backed, expert Kafka support can help your organisation

Contact us